“You tend to hear many horror stories associated with building a new house. However our experience was far from that. The whole process from start to finish ran smoothly. Kim & I would like to thank every SPH staff member we dealt with. You should be commended for your professionalism & customer service. Thank you for an entirely pleasant building experience.”
Brian & Kim, Dawesville

“Ann thanks again, it has been a pleasure working with you and Adrian this past 6 months and we are glowing with the performance of Scott Park Homes. Your efficiency in follow up and keeping us informed is testament of your efforts and good internal systems.”
David and Tanya Jones, Harrisdale

“Just a quick email to thank you for all the work and help you have provided us during the building progress of our lovely new home in Hocking.
Your prompt replies to emails and queries was a great help all through the project and made our build experiences a very good experience. Nothing was every to much trouble for you to reply to and it was always appreciated.
As I don’t have Marks email I would like it if you could also pass on our thanks to Mark as he has done a wonderful job with the house and was always available for meetings when I was down from site and replied to my numerous phone calls in a very prompt manner. The tradesman that work on the house have been top class and have been a pleasure to talk to when on site and the house has been finished off very well indeed.
We wouldn’t hesitate to use Scott Park Homes in the future and recommend to our friends and family.
I would be more than happy for you to pass this email and our thanks on to both yours and Marks Mangers as you both deserve a pat on the back for the great customer service you both provided.
Again a big thanks for all the work and effort and now time to enjoy the new home.
Thanks.”
Scott & Tania, Hocking

“Scott Park have been totally brilliant.  From our first contact with the sales Rep, right through pre-start with Dale to handover with Sarah, its been a fantastic experience.  We’d never built before and were going in without experience and the whole team were so helpful and approachable throughout.  Everyone was friendly and exceptional in their individual jobs, but they also worked well as a team.  We believe our new home, which we adore, is in no small part to their enthusiactic approach.  We are just finishing our six month maintenance period now and have really struggled to find anything wrong.  We’ve had lots of comment of people who have seen the house saying that we must have had a good site supervisor – and we did.  Eamon and Felipe before him, have been on top of things right the way through – and it shows.

The organisation was excellent and we were always kept in the loop.  The customer comes first and their flexibility was great.  The contractors employed by them are of a top standard and we are so happy with the final product.  We’d recommend Scott Park to anyone.  Their homes are great, the designs both functional and elegant.  The team is brilliant and we cannot thank them enough.  You won’t be disappointed!

Tom and Nadia, Tapping”

“Last Friday 20th August 2010 we attended your office to conduct our Pre Start, which took most of the day.

We would like to pay compliment to your Pre Start Consultant Alison Morgan, who from the onset made us feel extremely welcome and comfortable and proceeded to take us through the process in a professional and thorough manner.

We have previously built with a different company and found your Pre Start appointment to be the most efficient, given Alison’s knowledge and approach and the answering of our queries, already following up on outstanding matters.

We are looking forward to the construction process and have been extremely impressed thus far with the level of customer service.”

- Deborah and David Whiteside

“Dale, Thank you for your excellent efforts and friendly service at our prestart meeting.  We were very impressed by the methodical and friendly manner in which you conducted the meeting, to ensure that nothing was missed.  It was very clear to us that you were fully prepared and knowledgeable in every aspect of this process.  Also your patience was appreciated at the times which we required some additional thought (i.e. colour of kitchen bench top!). We have some friends who have recently completed the construction of their house with another builder.  From what they have been telling us, they did not experience a pre-start meeting like you conducted (covering all of the aspects of the building and checking that all items were covered). Excellent service provided.”

- David & Kara

You built our house about 9 years ago around the same time as most of the houses in our street. Having just gone through the worst storm EVER I’d like to say thank you because everyone in our street has had damage and flooding through the roof except us. No damage AT ALL!!!! Would I build with you again? I wouldn’t build with anyone else!!!!”

- Carla, Quinns Rocks.

“We write this as we accept handover of our new home. We would like make comment on our supervisor Adrian Schneeberger. We wish to inform you of his wonderful attitude to the construction of our new home. He has been thoroughly professional in every way. His courteous and understanding manner has made the process of building smooth and well informed. This has been especially evident this week, when he moved swiftly and efficiently to correct a raft of minor, but annoying concerns with the building. He moved quickly, and with undoubted personal effort, to rectify all problems so that we would not be delayed with handover. We have been very impressed with his helpfulness and attention to detail. He has assisted us with all the details during construction. At every stage we have been informed of concerns or delays so as to enable us to make informed decisions. We would happily recommend his services to others. His concept of quality work has given us confidence in the standard or work completed in our home. We thank home sincerely for all of his efforts and wish him well for the future.”

- Stewart and Suzanne Bazzica, Harrisdale.

“Thank you for everything you have done for us in planning our home. Your professionalism and flexibility to work with us to create our dream home has been outstanding.You were the deciding factor why we choose to build with Scott Park you knew exactly want it was the we wanted with the many changes including the extensive site works that we made to make the Grand Wisteria suit our needs. You are a true asset to Scott Park Homes. ”

– Melissa and Bill Mc Quillan.

“I would just like to make special mention of the fantastic service given to us today by the Scott Park Homes Maintenance tiler that fixed our ensuite tiles at Lot 37 Queens Lane Aubin Grove. He was extremely polite and did a wonderful job, being very careful to cover all our surfaces in the ensuite and he did a fantastic job of cleaning up (was spotless)! Many Thanks. ”

- Michelle, Aubin Grove.

“At this stage we would like to thank you very very much for all the services we received from you (prestart consultant) and in single word it is outstanding. ”

- Zahirul Baten & Nasreen Alam, Wattle Grove. January 2008

“On 13th November Phil came around to repair some of my cornices. I would like to compliment you on both your and his excellent customer service. I would recommend your company to anyone.”

– Sally Harris, Hillarys.

“Mark, I would just like to drop a note to advise what a pleasure it has been building through Scott Park Homes. This is the 4th house my wife and I have built in the past 8 years so are repeat offenders. We have never used the same builder twice and this has solely been based on the way we have been treated during the process. When we chose to use Scott Park we were warned by a friend whose build went pear shaped that we had made a bad choice. This was not to be it has been the best by far. Brooke has been one of the most professional liaisons we have dealt with. We were never made to feel that our issues or concerns were trivial. The supervisors that we had, have all been tremendous Brad the most recent. They have taken every concern on board and fixed the issues so far. From start to finish this has been a pleasant experience. I have always said that if you can get people to part with money and they don’t regret spending it you have done well and in Scott Park Homes case we have not lost an ounce of sleep over the money spent. We have in the past been treated as a one off customer to the determent of the 3 previous builders we would have no hesitation in using Scott Park Homes again. Kind regards to your team.”

– John Madgen & Lynn McIntosh, Baldivis.

“Dear Scott Park Homes, I wish to tell you that I was very pleased with the excellent work that Terry Tuley, your maintenance man has done for me. His work was tops and his cheerful demeanor a joy to have in my home. I’ve always believed in credit when credit is due and he is a real asset to your company!!!”

- Dot Cornell, The Vines.

“I am in the process of building a house with your company. I would like to draw your attention to the fact that in dealing with your office I was particularly struck by the work ethic of one of your staff members, a Mr Chris Del Paggio. I believe he went out of his way to deal with problems concerning site works to my block, and I actually found out afterwards that in this respect he had gone above and beyond the call of duty. I find his willingness to help and his general demeanor and politeness worthy of this letter.”

– Rikki Kittson, Joondalup.